PLEASE READ "Shipping & Return Instructions For Each Brand". IF INDIVIDUAL BRAND INFORMATION DOES NOT ADDRESS A PARICULAR SITUATION, THE RETAILER (HOME DESK TREASURES) WILL EITHER REFER THE PURCHASER TO THE FOLLOWING INSTRUCTIONS OR WILL CONTACT THE BRAND FOR CLARIFICATION.
Home Desk Treasures:
If your item(s) arrives damaged, please send photos to email@example.com within 12 hours and we will process an insurance claim on your behalf (please refer to "Instructions for Receiving Shipments" under our Shipping link).
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $25 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual round trip shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
If a request is made by the customer for a refund, round trip shipping costs will be deducted from the refund as well as an order cancellation fee of $25. A refund request needs to be received within 15 days of receipt of product (s). Once the the product (s) is received and are deemed to be in new condition, in original wrapping and packaging, a refund will be issued.